Case studyMining & Resources10 min read

PitSafe: digitising safety and equipment checks at an open-cast mine

An open-cast mining contractor ran pre-shift equipment checks, permits and safety inspections on paper, and learned about near-misses days later. We built PitSafe: digital pre-start checks for heavy equipment, permit-to-work, hazard and near-miss reporting, equipment tracking and a safety control room — 24 features for a place where a missed check can cost a life.

24
Features shipped
4
Apps & platforms
7
Team members
20
Weeks to rollout
PitSafe pre-start check on a rugged tablet at a mine
PitSafe: no check, no start.
01

A near-miss nobody heard about

PitSafe's safety head began our first meeting with a near-miss: a dumper with failing brakes that had been ticked as "OK" on a paper pre-start checklist. The operator had noticed the problem and mentioned it verbally; the checklist was completed at the end of the shift from habit. The report reached the safety office three days later.

The contractor had good safety procedures. They lived on paper that was completed late, collected late and read late.

“Our procedures are good. Paper makes them slow, and slow is dangerous.”

— PitSafe's head of safety
02

Shifts at the mine

We spent shift changes with operators, supervisors and maintenance crews. Connectivity was patchy across the pit, dust and vibration were constant, and operators wore gloves. Checks had to be fast, impossible to skip and effective even without a network.

Safety gaps on paper
  • Checklists completed after the fact
  • Defects reported verbally and forgotten
  • Near-misses reaching the office days later
  • Permits hard to verify in the field
Technicians collaborating in a workshop
Shift changes at the mine: gloves, dust and patchy signal.
03

No check, no start

PitSafe makes the pre-start check part of starting the machine. Operators complete it on a rugged tablet in the cab; a failed critical item requires a photo and locks the equipment out until maintenance clears it. Supervisors see every piece of equipment's status live, and maintenance receives defects the moment they are logged.

Near-misses and hazards can be reported by anyone in seconds, with a photo and location, and reach the safety control room immediately — even if the device syncs later, the report is timestamped when it was made.

04

The team

A safety-focused team with rigorous QA, because every failure mode mattered.

1
Engagement lead

Safety workshops, shift observations and rollout.

1
Product designer

Glove-friendly tablet flows and control room.

2
Mobile engineers

Operator and supervisor apps with offline sync.

1
Full-stack engineer

Control room, permits and reporting.

1
Backend engineer

Equipment status, telematics and sync.

1
QA engineer

Failure-mode testing and field testing.

7 people in total, working as one team.

05

Decisions we made

Agreed with the safety head, mine manager and maintenance lead.

01

Checklist or lockout?

  • Digital checklist only
  • Checks linked to equipment lockout

Our call: Checks linked to equipment lockout. A checklist can still be skipped. Locking out equipment with a failed critical check made the safe path mandatory.

02

How to handle connectivity?

  • Require signal
  • Offline-first with site mesh network and timestamped sync

Our call: Offline-first with site mesh network and timestamped sync. Safety reports cannot wait for signal. Offline capture with accurate timestamps kept the record honest.

03

Anonymous near-miss reporting?

  • Named reports only
  • Option to report anonymously

Our call: Option to report anonymously. Anonymous reporting encouraged workers to report near-misses they might otherwise keep quiet about.

04

Hosting?

  • Cloud only
  • On-site server with cloud backup

Our call: On-site server with cloud backup. The mine must operate during internet outages. Local servers kept everything running with backups off site.

06

The 24 features

Everything that shipped across operators, supervisors, maintenance and the control room.

Operators
No check, no start.
  • 01Pre-start checklists

    Equipment-specific checks on rugged tablets.

  • 02Photo on failure

    Failed items require a photo.

  • 03Equipment lockout

    Critical failures lock equipment until cleared.

  • 04Glove-friendly interface

    Large controls and high contrast.

  • 05Offline operation

    Checks work without signal.

Safety reporting
Seconds, not days.
  • 06Near-miss reporting

    Report with photo and location in seconds.

  • 07Hazard reporting

    Record hazards with severity.

  • 08Anonymous option

    Report without giving a name.

  • 09Incident investigation

    Structured investigations with actions.

Permits and supervision
Control in the field.
  • 10Permit-to-work

    Digital permits with approvals and expiry.

  • 11Permit verification

    Scan to verify permits in the field.

  • 12Supervisor shift view

    Equipment status and open issues per shift.

  • 13Toolbox talks

    Daily safety talks with attendance.

Maintenance and control room
Seeing the whole site.
  • 14Defect work orders

    Defects sent to maintenance instantly.

  • 15Clearance workflow

    Maintenance clears lockouts after repair.

  • 16Equipment telematics

    Hours, faults and location from machines.

  • 17Anomaly alerts

    Unusual machine behaviour flagged.

  • 18Safety control room

    Live map of equipment, permits and reports.

  • 19Safety analytics

    Trends in hazards, near-misses and defects.

  • 20Statutory reports

    Records for regulatory inspections.

  • 21Role-based access

    Operators, supervisors, maintenance and safety.

  • 22Audit trail

    Every check and clearance recorded.

  • 23Training records

    Operator authorisations by equipment type.

  • 24Shift handover notes

    Issues passed between shifts.

PitSafe safety control room dashboard
The safety control room: equipment status, permits and hazards across the site.
07

Rollout

We started with haul trucks on one shift, then extended to all equipment and shifts. The first time a failed brake check locked out a dumper before it left the parking area, the value of the system was obvious to everyone on site.

  1. Weeks 1–3
    Discovery

    Shift changes observed; paper records reviewed.

  2. Weeks 4–5
    Design

    Tablet flows tested with gloved operators.

  3. Weeks 6–14
    Build

    Apps, lockout, permits, telematics and control room.

  4. Weeks 15–17
    Haul-truck pilot

    One shift, one equipment class.

  5. Weeks 18–20
    Full site

    All equipment and shifts.

08

What we learned

Make the safe path the only path. Linking checks to equipment start did more than any reminder.

Offline is a safety requirement. Reports had to be captured and timestamped at the moment, whatever the network.

Built with
  • React Native
  • Next.js
  • NestJS
  • PostgreSQL
  • Offline-first sync over site mesh network
  • Equipment telematics
  • Anomaly detection
  • On-site server with cloud backup
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