Telecom.
Provisioning, usage and billing that agree.
Drema builds telecom operational software: subscriber management, service provisioning, usage rating and billing, network monitoring and self-care portals. Volume is the defining characteristic — rating and billing systems process events at a scale where small inefficiencies become large costs.
What this sector
actually deals with.
Provisioning requires touching several systems, so activation takes hours and sometimes half-completes. Billing disputes cannot be resolved because usage records are not easily retrievable. Customers call support for changes a portal could handle.
Systems this sector
keeps needing.
The parts of a telecom platform that carry the weight. Not everything at once — we build the one that unblocks you first.
Subscriber management
One customer and service record across products and lines.
Provisioning orchestration
Multi-system activation with rollback when a step fails.
Usage rating and billing
High-volume event rating with retrievable, disputable detail.
Network monitoring dashboards
Operational visibility over faults and performance.
Self-care portals
Plan changes, recharges, usage and complaints without a call.
Where the work
pays for itself.
The problems telecom teams bring us most often. If one of these is costing you money today, it is worth a conversation.
Activation automation
Turning a multi-hour manual activation into a reliable minutes-long flow.
Billing dispute resolution
Retrieving the specific usage records behind a contested charge.
Support deflection
Moving the highest-volume call reasons into self-service.
Network operations
Fault correlation across elements rather than alarm-by-alarm.
Not on this list? Sector problems rarely fit a template — tell us yours.
What shapes a build
in this sector.
These are the things a generalist team discovers late and prices badly. We design around them from the first week.
- TRAI regulations on tariffs, consent and complaint handling
- Extremely high usage event volume
- Legacy OSS and BSS integration
- Lawful interception and record retention obligations
How we usually
engage here.
The services telecom clients most often start with.
Data Engineering & Analytics
One set of numbers everyone in the business trusts.
Explore serviceEnterprise Software Development
Systems that fit how your business actually operates.
Explore serviceAPI Development & Integration
Interfaces other teams can build on without asking you questions.
Explore serviceTelecom
questions.
Straight answers, including where we are not the right team.
Can you handle usage event volume?
Yes, with stream processing and storage tiering — recent detail hot and queryable, older data aggregated but retrievable for disputes and compliance windows.
Can you integrate legacy OSS/BSS?
Yes, and it is most of the work in telecom engagements. We build an orchestration layer above them so new products do not require touching each underlying system directly.
How do you handle failed provisioning?
Orchestration with compensating actions, so a half-completed activation is rolled back or flagged for intervention rather than left in a state nobody can interpret.
Do you build network equipment software?
No. We build operational, business and customer-facing systems. Network element and protocol-stack software is a different discipline.
Building for telecom?
Bring the problem as it actually is, constraints included.
You will get a straight answer on whether we are the right team.