Feature Guides

Restaurant POS Features: Billing, Kitchen Display and QR Ordering

Billing, table management, KOTs, kitchen display, QR ordering, aggregator integration and stock. What a restaurant POS in India needs to do.

Purushottam Kumar Suman
Purushottam Kumar Suman
Founder & CEO, Drema AI
7 min read
Restaurant counter with a point-of-sale terminal

During a Saturday dinner rush, a restaurant POS has to keep working when the internet does not, send the right ticket to the right kitchen station and close a bill in seconds. Features are judged in that hour.

01

Billing and order taking

Speed and accuracy at the counter come first.

Fast billingDine-in, takeaway and delivery from one screen
Menu with modifiersVariants, add-ons, combos and notes
Split and merge billsBy item, seat or amount
Discounts and service chargeWith permission controls
GST invoicesCorrect rates for food, alcohol and packaged items
PaymentsUPI QR, cards, cash and part payments
Offline modeBill without internet and sync later
02

Tables and captains

For dine-in restaurants, the floor plan is the working screen.

Table layoutStatus by table: free, occupied, billed
Captain appOrders taken at the table on a phone or tablet
Table transfer and mergeWithout losing the order
Reservations and waitlistWith guest notifications
03

Kitchen tickets and display

Orders must reach the right station immediately and in a form cooks can read at a glance.

A POS that stops when the internet drops will stop on your busiest night.

KOT routingItems sent to the correct kitchen section or bar
Kitchen display systemTickets on screen with timers and bump when ready
Order changesCancellations and modifications flagged clearly
Preparation time trackingBy item and station
04

QR and online ordering

QR ordering reduces waiting and raises order value when it is quick. Online orders from aggregators should land in the same POS rather than on separate tablets.

QR menu and orderingScan, order and pay from the table
Aggregator integrationOrders, menu and stock synced with delivery platforms
Own website and app orderingWith delivery partner integration
ONDC ordersReceived through a seller app
05

Inventory and recipes

Food cost control depends on recipes mapped to stock.

Recipe and ingredient mappingStock deduction on salePurchase and supplier recordsWastage entriesLow-stock alertsCentral kitchen transfers
06

Owners and chains

Owners want a daily summary on their phone: sales, payment modes, discounts, voids and top items. Chains need central menu and price control, outlet comparison and role-based access so that voids and discounts are traceable to a person.

Offline
Billing must work without internet
One screen
For dine-in, takeaway and delivery orders
Voids
Tracked by user to prevent leakage
Purushottam Kumar Suman
Written by
Purushottam Kumar Suman
Founder & CEO, Drema AI

Founder and CEO of Drema AI. Builds AI systems, SaaS platforms and industry software — and writes about what actually survives production.

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